Patient encounter history discovery report

Glossary of terms

Glossary of terms
Term/Abbreviation	What it stands for
PEH	Patient Encounter History
Episode of care	A patients journey from access point (for example 111 services, GP out of hours, Unheralded arrivals at ED/UTC) to end point (treatment or sign posting)
Encounter	The patient interaction at a given point in the journey (for example talking to a CAS clinician) An episode of care can have many encounters.
CAS	Clinical Assessment Service
PEM	Post Event Message, a message that is sent back to the primary care record on completion of an episode of care. There is also a PEM project looking at improving the referral.
Booking and Referrals project	A project exploring standardising the protocol for sending bookings and referrals across all care sectors.
ITK	Interoperability Toolkit, a current referral standard used to send referrals between services in most of UEC.
Disposition	An indication of the urgency of the patient's condition, and sometimes suspected condition. The outcome of a triage.
Pathways	The triage system used in 111 services to get a patient to a disposition.
DOS	Directory of Services, a directory of available services to refer a patient to for treatment based on their disposition from pathways.
Dx code	Disposition codes in pathways to classify the patient.
RCS	Repeat caller service, a service that flags to 111 call handlers that a patient has called 3 times or more in the last 96 hours.
IUC	Integrated Urgent Care
CCG	Clinical Commissioning Groups, commission most of the hospital and community NHS services in the local areas for which they are responsible. They commission UEC services for their area.
ICS	Integrated Care system, new partnerships between the organisations that meet health and care needs across an area, to coordinate services and to plan in a way that improves population health and reduces inequalities between different groups.