Important:
If you are looking for medical help please visit 111.nhs.uk
111 online Show and tells
25th January 2022
- Covid-19 treatment. Our design offerings for the antibody and antiviral treatments.
- Data portal refresh. How we iterated and improved the portal.
- Finding the right topic. The first steps to improving how users find the right pathway.
- Pathways ETL (extract transform load process) updates. Improving how we import pathways days into the 111 online backend.
- Implementation - Testing callback services
- Implementation - DoS profiling guidance. A reference guide for DoS teams.
11th January 2022
- Where's my callback. Iteration of the content following UR.
- Media in 111 online. Clinical approval and go live.
- Mod 0 redesign. Miro walkthrough.
- Data - December KPIs and Xmas period trends
- Implementation - raising issues
- Implementation - 111 online DoS returns
14th December 2021
- Webchat prototype
- Webchat research
- Clinical callback review
- Pathways release 29
30th November 2021
- CPSC (Community Pharmacy Consultation Service)
- Changes to page titles
- Updates to on page feedback
- Search engine indexing
- Recognising specified closing times (bug)
21st November 2021
- DoS service review. Identifying and improving DoS returns
- Trumping dispositions. Overriding the returned service out of hours to improve the user journey
- Where's my callback? Design work to show how we propose to inform users of the progress of their callback.
- nhsuk front end transition. Follow up to the previous demos on this now that the change is live.
- Secret management. Migrating our secrets to Azure Key Vault.