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UEC Digital Services

Information about the services supported by the Urgent and Emergency Care Digital Services Team.

Important:

If you are looking for medical help please visit 111.nhs.uk

111 online Show and tells

28th April 2026

  • Worcestershire SPoA (Single Point of Access)
  • User Research - AI navigation pop-up research
  • Product - Full address capture on breast self-referral journey
View on YouTube

14th April 2026

  • Data Team​ - KPI Update
  • User Research - Emergency Prescription Reducing avoidable requests
View on YouTube

31st March 2026

  • Data Team​ - Data portal ICB changes
  • User Research - AI Navigation: Where users struggle to find the right help
View on YouTube

17th March 2026

  • Product - Trust & AI Sentiment - public perceptions of AI
  • Data Team​ - Changes to data portal calculations
View on YouTube

3rd March 2026

  • Patient Triage API
  • UTC Booking Round 3
View on YouTube